Privacy Policy
Your privacy matters to us.
At Laon Gallery, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase artworks from us.
1. Information We Collect
We may collect personal information including:
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Name and contact details, such as email address and telephone number
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Billing and shipping addresses
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Order and transaction details
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Information provided through enquiries or customer communications
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Website usage information collected through cookies and similar technologies
2. How We Use Your Information
We use personal information to:
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Process purchases and arrange artwork deliveries
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Respond to enquiries and provide customer assistance
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Communicate important information about orders
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Maintain and improve our website and services
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Comply with applicable legal and regulatory requirements
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Send promotional communications where permitted and, where required, with your consent
3. Payment and Data Security
Payments are processed through the payment providers available on our website. Payment information is handled according to the security standards and privacy practices of the relevant providers.
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We take reasonable measures to protect personal information against unauthorised access, use, disclosure, or loss.
4. Sharing of Information
We do not sell your personal information.
We may share necessary information with trusted service providers, including payment processors, delivery companies, and website service providers, for the purpose of processing orders, providing services, and operating our business.
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We may also disclose information where required by applicable law.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to support essential website functions, enhance user experience, and understand website performance.
You can manage cookies through your browser settings and any cookie preference tools provided on our website.
6. Data Retention and International Transfers
We retain personal information only for as long as reasonably necessary for the purposes described in this policy or to meet applicable legal and business requirements.
As we use third-party service providers, personal information may be processed or stored outside Singapore. Where applicable, we take appropriate steps to ensure that such transfers comply with relevant data protection requirements.
7. Your Rights
You may contact us to request access to or correction of your personal information, or to withdraw consent for its use, subject to applicable laws.
If you receive marketing communications from us, you may opt out at any time.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations, services, or legal requirements.
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Any updates will be published on this page.
9. Contact Us
For questions about this Privacy Policy or the handling of your personal information, please contact:
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Laon Gallery
Singapore
Email: hello@laongallery.com
Website: www.laongallery.com
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Last updated: 18 October 2026